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Manual 2FA Set Up

Updated

Overview

Two-factor authentication (2FA) is a required security control to improve the protection of your MedStack Control account. App-based 2FA tends to be a more secure implementation of 2FA when compared to SMS or email-based 2FA as SMS and email are not encrypted modes of communication. Furthermore, requiring two separate devices for log in improves the protection of your MedStack Control account by adding an additional physical layer of authentication.

Steps to set up manual 2FA

  1. Click “manually set up two-factor authentication” when presented with the 2FA set up screen.
  2. Copy the “Key” to your clipboard.
  3. In a mobile authenticator app (e.g., Microsoft Authenticator), click the button to add a new account to set up. For example, in Microsoft Authenticator, click the “+” button, followed by the “Other” account type.
  4. Rather than setting up with a QR code, select the option to set up manually.
  5. Add a relevant name for the account, such as “MedStack Control” and paste the “Key” copied in step 2, then click the button to add the account.

By following these steps, you will have successfully set up manual 2FA for your MedStack Control account.

If you encounter any difficulties or have further questions, please don't hesitate to reach out to our support team for assistance. We are here to help you with any concerns you may have.

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